Cancellation & Refunds Policy
Subscription-Based Digital Services
Automatic Plan Management
Anartby.com operates on an automatic subscription management system. When your subscription expires or payment fails, you'll be automatically moved to our free plan without any action required from you.
No Traditional Cancellation Required
Unlike traditional subscription services, Anartby.com doesn't require you to actively cancel your subscription. Here's how it works:
- Automatic Downgrade: When your paid subscription expires, you're automatically moved to the free plan
- No Interruption: Your account remains active and accessible
- Data Preserved: All your artwork and portfolio data is maintained
- Free Features: You continue to have access to basic platform features
What Happens When Subscription Expires
What You Keep
- • Your account and profile
- • All uploaded artwork
- • Portfolio and gallery
- • Followers and connections
- • Comments and interactions
- • Basic platform access
What You Lose
- • Premium upload limits
- • Advanced analytics
- • Priority support
- • Premium badges
- • Enhanced portfolio features
- • Unlimited follows
Refund Policy
No Refunds Policy
Due to the digital nature of our subscription-based services, we do not offer refunds for subscription payments. However, we believe this policy is fair because:
- You receive immediate access to all features upon payment
- You can use the service for the entire billing period
- Your data and content remain accessible even after subscription expires
- You automatically continue with free plan features
Special Circumstances
While we maintain a no-refund policy, we may consider exceptions in rare circumstances such as:
- Technical issues that prevented service access for extended periods
- Billing errors or duplicate charges
- Fraudulent transactions
Such cases will be reviewed individually by our support team at support@anartby.com.
Managing Your Subscription
You have full control over your subscription through your account dashboard:
- Upgrade: Switch to a higher plan anytime
- Change Billing: Update payment methods
- View History: Access your payment and subscription history
- Monitor Usage: Track your feature usage and limits
Questions or Concerns?
If you have questions about your subscription, billing, or need assistance with your account, please contact our support team:
Email: support@anartby.com
Response Time: Within 24 hours
Address: Menkumizhi Private Limited, 404 Jasmine A wing, Eden Park Phase 2, Chennai 603103, India
Policy Updates
This policy may be updated from time to time. Any changes will be communicated to users via email and platform notifications. Continued use of the service after policy changes constitutes acceptance of the updated terms.
Last updated: 4/17/2026